Information security is among the areas of concern for BPO industry. Cosoft  insists on the highest security standards in our business with our customers. We adopt latest technologies and employ qualified security professionals to keep both our and our customers' data secure.

Client's original source documents are NEVER distributed to data entry operators. As an added security measure, when privacy requirements is demanded, we can even split the source document by utilizing advanced technology devices like high-speed scanners and data processors into multiple TIF images or image snippets, and give different parts of the document to different groups of data entry operators. Thus, any data entry operator would never have access to the entire content of a document. Source documents can be returned, stored securely, or destroyed according to the client's instruction.

Also we will protect your data securely with fast file, folder, and email encryption. It can be used to encrypt any data including personal files, corporate information, confidential records as well as email attachments. With our experience and background in the domain, we are able to safeguard our customer's information security as well as our business reputation.

Our security concerns including:

Information technology solution

• VPN (Virtual Private Network) solutions to deliver end-to-end service package
• Dedicated proxy server for greatest possible stability of system availability
• Firewall architectures for preventing hacking and all the other modes of identity and information theft
• Information protection including encryption, digital signatures and secured archival
• All entry and exit points are deployed for nobody's entry without proper ID
• Implement of strong anti virus procedure
• Backup of all data on the system daily at different physical locations to ensure immediate recovery in the event of disaster

Management of human resources
To protect privacy and business secret, Cosoft  requires all staff shall conform to relevant requirements. The core rule is forbiddance to reveal any customer information in any way. Data is classified for different tiers of staff. No private data revealing occurred in our history. We are pride for our staff's work ethic and honesty.