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Quality is a passion at Cosoft, Quality Control (QC) is processed with skilled and highly experienced professionals and adoption of well-defined work procedures ensures accurate, timely, and complete process management services.
The complete growth of outsourcing service at Cosoft is based on the foundations of Process Excellence. Cosoft with a very strong focus on the quality of service delivery continues to exceed the SLAs and the customer expectations for almost all Clients.
We have a dedicated in-house Quality Assurance (QA) team, which ensures that our quality standards are always maintained. Our quality assurance team conducts periodical quality checks, during every stage of a project, right from the project conceptualization stage to the actual implementation of the same. Among their duties are two key functions:
Sampling — the selection of a set of data representative of the entire shipment
Auditing — the examination of carefully chosen samples to determine whether the entire shipment meets agreed-upon quality requirements
Process excellence helps deliver quality implementations seamlessly and provides tangible benefits to clients and value to the stakeholders. Process excellence drives Cosoft to continuously innovate to continually improve the services by review of processes, people and performance.